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Contents: 1. Work, employment and human resource management : Case study applications (1) / Tony Dundon and Adrian Wilkinson -- SECTION I. PEOPLE RESOURCING: 2. Fishing for diversity in legal talent pools: Recruiting early talent at Pinsent Masons (7) / Dora Scholarios and Scott A. Hurrell -- 3. Rethinking the selection process in Saltire Brokers (14) / Scott A. Hurrell, Giuliana Mazzoni and Dora Scholarios -- 4. Defending wellbeing at work: A case study on autism (20) / Alan Roe and Alexandra Athelstan-Price -- 5. Flexibility in recession and recovery (25) / Stewart Johnstone and Stephen Procter -- SECTION II. HR STRATEGY, REWARDS AND PERFORMANCE: 6. Determinants of human resource management strategy in a franchise (32) / Ashlea Kellner -- 7. Contribution based pay in local government (39) / Mathew Johnson -- 8. A high performance work system in a multi-stakeholder context (45) / Eva Knies, Peter Leisink and Paul Boselie -- 9. Performance management: Rewarding for performance at Sprooker Inc. (52) / Ryan B. Gould and Wayne O'Donohue -- 10. Gender pay gaps at Southside University Hospital Trust (59) / Carol Woodhams, Sheila Wild and Carol Atkinson -- 11. The campaign for a 'real Living Wage' (67) / Peter Prowse, Tony Dobbins and Ray Fells -- SECTION III. WORKPLACE RELATIONS AND VOICE: 12. Employee voice and transnational regulation: Double-breasting at BritCo (76) / Niall Cullinane, Tony Dundon, Jimmy Donaghey, Eugene Hickland and Tony Dobbins -- 13. Is Ryanair the Southwest Airlines of Europe? (80) / Geraint Harvey and Peter Turnbull -- 14. Uber and the problem of regulatory arbitrage (90) / Michael Walker -- 15. Public sector employee engagement initiatives and employee voice results (95) / Russell Robinson -- 16. Resistance, mischief and misbehavior @ The Jad-Gin Co. (JGC) (100) / Caroline Murphy, Lorraine Ryan and Tony Dundon -- 17. The divided workforce : Zero hours work at Sports Direct (105) / Michelle O'Sullivan -- SECTION IV. HUMAN RESOURCE DEVELOPMENT, DIVERSITY, SKILLS AND TRAINING: 18. Learning from doing and telling at work (112) / James Brooks, Irena Grugulis and Hugh Cook -- 19. For some or all? Debating the value of inclusive and exclusive approaches to talent management (118) / Sharna Wiblen -- 20. What is competence? Theory, policy and practice (123) / Jonathan Winterton and Travis Turnbow -- 21. Gender at Victoria Police: A long way travelled (129) / Georgina Caillard and Julie Wolfram Cox -- 22. Workplace bullying at Neptune Plc (137) / Ria Deakin and Helge Hoel -- 23. New forms of worker organising: Sex work in Argentina (142) / Kate Hardy -- SECTION V. CULTURE AND JOB QUALITY: 24. System error, restart? Allegations of sex discrimination at Microsoft Corp. (148) / Anthony Rafferty -- 25. Changing organisational hierarchies : Knowledge Ltd (156) / Rory Donnelly -- 26. Worker wellbeing at Jacaranda House (161) / Susan Ressia, Adrian Wilkinson and Paula K. Mowbray -- 27. What makes a good job for low-waged workers? (166) / Chris Warhurst and Sally Wright -- 28. Organizing project-based work in the games industry : Two contrasting cases (172) / Wike Been and Noëlle Payton -- 29. Human resource management and relationship marketing : How two organizations leveraged tattoos to build their brand (178) / Andrew R. Timming -- SECTION VI. LEADERSHIP AND CHANGE: 30. Meaningless leadership (184) / Leo McCann -- 31. Amazon: HRM and change in the house of neo-liberalism (191) / Brian Harney and Tony Dundon -- 32. Leadership and change at Ford Motor Company (201) ; Dan H. Langerud and Peter J. Jordan -- 33. Implementing performance management in a public sector organisation in a developing country (207) / Thuraya Farhana Haji Said -- SECTION VII. INTERNATIONAL HRM: 34. HR function at MNC subsidiary level: Mediating challenges and tensions (216) / Jonathan Lavelle, Patrick Gunnigle and Sinead Monaghan -- 35. Implementing HRM within multinational corporations : Localisation or global standardisation? (222) / Anastasia Kynighou -- 36. Global talent and mobility in a decentralised multinational enterprise (230) / Anthony McDonnell, Stefan Jooss and Hugh Scullion -- 37. Strategy and people management in China - Haier as an example (239) / Fang Lee Cooke -- 38. Emiratization : Benefits and challenges of strategic and radical change in the United Arab Emirates (245) / Rachid Zeffane and Linzi Kemp -- 39. Survival and outsourcing in the South African clothing and textiles industry : The changing fortunes of ClothTran (254) / Christine Bischoff and Geoffrey Wood -- 40. Cultural and logistical preparation of expatriates (261) / William Despotovic -- SECTION VIII. GLOBAL LABOUR RIGHTS: 41. Labor practices in Apple's supply chains in China (266) / Jenny Chan -- 42. Framing workers' rights internationally : The case of Volkswagen and transnational collective agreements (272) / Stephen Mustchin, Miguel Martínez Lucio, Michael Whittall, Fernando Rocha and Volker Telljohann -- 43. Labour rights and global standards : What the Ali Enterprises fire tells us about social accountability and labour conditions in an international supply chain (277) / Jean Jenkins -- Index (285).