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(7)Bruhn, Manfred, 1949-

(6)Homburg, Christian, 1962-

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Cover von The Thank You Economy

The Thank You Economy

Author: Vaynerchuk, Gary Search for this author more...

Year: 2011

Publisher: New York, NY, HarperCollins Publishers

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Cover von Special Issue 02/2011.; Kundenmanagement

Special Issue 02/2011.; Kundenmanagement

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Year: 2011

Parent work: Zeitschrift für Betriebswirtschaft

Volume: Special Issue 02/2011.

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Cover von Marketing von Solutions

Marketing von Solutions

innovative Ansätze und Best Practices

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Year: 2010

Publisher: Wiesbaden, Gabler

Series: Gabler Research, Applied Marketing Science / Angewandte Marketingforschung

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Cover von Experiential Marketing

Experiential Marketing

how to get customers to sense, feel, think, act, and relate to your company and brands

Author: Schmitt, Bernd Herbert Search for this author more...

Year: 1999

Publisher: New York, Free Press

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Cover von Beschwerdemanagement

Beschwerdemanagement

unzufriedene Kunden als profitable Zielgruppe

Author: Stauss, Bernd; Seidel, Wolfgang Search for this author more...

Year: 2007

Publisher: München ; Wien, Hanser

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Cover von Mit interner Kundenzufriedenheit zur externen Kundenbindung

Mit interner Kundenzufriedenheit zur externen Kundenbindung

kompromisslose Kundenorientierung als Erfolgsfaktor

Author: Künzel, Hansjörg Search for this author more...

Year: 2002

Publisher: München ; Wien, Hanser

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Cover von Best Practice in Marketing

Best Practice in Marketing

Erfolgsbeispiele zu den vier Kernaufgaben im Marketing

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Year: 1998

Publisher: Wien ; Frankfurt, Ueberreuter

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Cover von Kundenzufriedenheit messen und steigern

Kundenzufriedenheit messen und steigern

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Year: 1999

Publisher: Neuwied [u.a.], Luchterhand

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Cover von Interaktionsbeziehungen im Dienstleistungsmarketing

Interaktionsbeziehungen im Dienstleistungsmarketing

Zusammenhänge zwischen Zufriedenheit und Bindung von Kunden und Mitarbeitern

Author: Grund, Michael A. Search for this author more...

Year: 1998

Publisher: Wiesbaden, Gabler

Series: Basler Schriften zum Marketing

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Cover von Internationale Kunden-Lieferanten-Beziehungen

Internationale Kunden-Lieferanten-Beziehungen

Determinanten, Steuerungsmechanismen, Beziehungsqualität

Author: Kiedaisch, Ingo Search for this author more...

Year: 1997

Publisher: Wiesbaden, Gabler

Series: Neue betriebswirtschaftliche Forschung

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