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(5)Bruhn, Manfred, 1949-

(4)Slack, Nigel, 1946-

(3)Brandon-Jones, Alistair

(3)Flick, Uwe,1956-

(2)Haller, Sabine

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Did you mean: qualitative

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Cover von Kundenorientierung

Kundenorientierung

Bausteine für ein exzellentes Customer Relationship Management (CRM)

Author: Bruhn, Manfred, 1949- Search for this author more...

Year: 2012

Publisher: München, Dt. Taschenbuch Verl.

Series: Beck-Wirtschaftsberater

Media group: Book/Buch

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Cover von Qualitätsmanagement für Dienstleistungen

Qualitätsmanagement für Dienstleistungen

Grundlagen, Konzepte, Methoden

Author: Bruhn, Manfred, 1949- Search for this author more...

Year: 2011

Publisher: Berlin [u.a.], Springer

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Cover von Unternehmerisches Personalcontrolling

Unternehmerisches Personalcontrolling

Evaluation der Wertschöpfung im Personalmanagement

Author: Wunderer, Rolf; Jaritz, André Search for this author more...

Year: 2006

Publisher: Neuwied [u.a.], Luchterhand

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Cover von Erfolgsmessung im Projektmanagement

Erfolgsmessung im Projektmanagement

Wirkung und Nutzen sicher beurteilen

Author: Brandt, Thomas Search for this author more...

Year: 2004

Publisher: Düsseldorf, Symposion

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Cover von Qualitätsmanagement

Qualitätsmanagement

Strategien, Methoden, Techniken

Author: Pfeifer, Tilo Search for this author more...

Year: 2001

Publisher: München ; Wien, Hanser

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Cover von TQM umsetzen

TQM umsetzen

Weltklasse neu definieren, Leistungsoffensive einleiten, Business Excellence erreichen

Author: Malorny, Christian Search for this author more...

Year: 1999

Publisher: Stuttgart , Schäffer-Poeschel

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Cover von Beschwerdemanagement

Beschwerdemanagement

aus Beschwerden Verkaufserfolge machen

Author: Haas, Bernhard; Troschke, Bettina von Search for this author more...

Year: [2010]

Publisher: Norderstedt, Books on Demand

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Cover von Middle Managers in Europe

Middle Managers in Europe

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Year: 1997

Publisher: London [u.a.], Routlegde

Series: Routledge Advances in Management and Business Studies

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Cover von Neukonzeption des Performance Measurements

Neukonzeption des Performance Measurements

der GOPE-Ansatz

Author: Schrank, Randolf Search for this author more...

Year: 2002

Publisher: Sternenfels, Verl. Wissenschaft und Praxis

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Cover von Beurteilung von Dienstleistungsqualität

Beurteilung von Dienstleistungsqualität

dynamische Betrachtung des Qualitätsurteils im Weiterbildungsbereich

Author: Haller, Sabine Search for this author more...

Year: 1998

Publisher: Wiesbaden, Deutscher Univ.-Verl.

Series: Gabler Edition Wissenschaft

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