Erfolgsdimensionen und Modellansätze eines effizienten und effektiven Customer Relationship Management

Author: Lafleur, Martin J. Search for this author more...

Year: 2010

Publisher: Frankfurt/M. [u.a.], Lang

Series: Informationstechnologie und Ökonomie

Media group: Book/Buch

reinventing your company in a customer-driven marketplace

Author: Moffitt, Sean; Dover, Mike Search for this author more...

Year: 2011

Publisher: New York [u.a.], McGraw-Hill

Media group: Book/Buch

Bausteine für ein exzellentes Customer Relationship Management (CRM)

Author: Bruhn, Manfred, 1949- Search for this author more...

Year: 2012

Publisher: München, Dt. Taschenbuch Verl.

Series: Beck-Wirtschaftsberater

Media group: Book/Buch

mit Customer Experience Management Marken und Märkte Gewinn bringend gestalten

Author: Schmitt, Bernd Herbert; Mangold, Marc Search for this author more...

Year: 2004

Publisher: Wiesbaden, Gabler

Media group: Book/Buch

developing a measurement scale for global customer management

Author: Kuchinka, Petra Search for this author more...

Year: 2004

Publisher: Basingstoke [u.a.], Palgrave Macmillan

Media group: Book/Buch

mit Customer-Orientation-Management zu profitablem Wachstum

Author: Homburg, Christian, 1962-; Werner, Harald Search for this author more...

Year: 1998

Publisher: Frankfurt/M. ; New York, Campus

Media group: Book/Buch

mit Usability, User Experience und Customer Experience anspruchsvolle Kunden gewinnen

Author: Robier, Johannes Search for this author more...

Year: 2016

Publisher: Wiesbaden, Springer Gabler

Media group: Book/Buch

drive sales and boost your bottom line by creating, communicating and capturing customer value

Author: Macdivitt, Harry; Wilkinson, Mike Search for this author more...

Year: 2012

Publisher: New York [u.a.], McGraw-Hill

Media group: Book/Buch

managing customer co-creation of technology-based services

Author: Handrich, Matthias Search for this author more...

Year: 2012

Publisher: Hamburg, Kovac

Series: Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis

Media group: Book/Buch

a research anthology

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Year: 2018

Publisher: Cham, Springer

Media group: Book/Buch