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Cover von Transform Customer Experience

Transform Customer Experience

how to achieve customer success and create exceptional CX

Author: Villani, Isabella Search for this author more...

Year: 2019

Publisher: Milton, Wiley

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Cover von Design Thinking erfolgreich anwenden

Design Thinking erfolgreich anwenden

so entwickeln Sie in 7 Phasen kundenorientierte Produkte und Dienstleistungen

Author: Schallmo, Daniel R. A. Search for this author more...

Year: 2017

Publisher: Wiesbaden, Springer Gabler

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Cover von Das einfache und emotionale Kauferlebnis

Das einfache und emotionale Kauferlebnis

mit Usability, User Experience und Customer Experience anspruchsvolle Kunden gewinnen

Author: Robier, Johannes Search for this author more...

Year: 2016

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Cover von The Entrepreneur's Guide to Customer Development

The Entrepreneur's Guide to Customer Development

a "cheat sheet" to 'The Four Steps to the Epiphany'

Author: Cooper, Brant; Vlaskovits, Patrick Search for this author more...

Year: 2010

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Cover von Handbook of Service Marketing Research

Handbook of Service Marketing Research

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Year: 2014

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Wenn Käufer streiken

mit klarem Profil gegen Consumer Confusion und Kaufmüdigkeit

Author: Schweizer, Markus; Rudolph, Thomas Search for this author more...

Year: 2004

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Cover von The Power of Co-Creation

The Power of Co-Creation

managing customer co-creation of technology-based services

Author: Handrich, Matthias Search for this author more...

Year: 2012

Publisher: Hamburg, Kovac

Series: Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis

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Cover von Serviceinnovation

Serviceinnovation

Potenziale industrieller Dienstleistungen erkennen und erfolgreich implementieren

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Publisher: Berlin [u.a.], Springer

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Cover von Serviceorientierung im Unternehmen

Serviceorientierung im Unternehmen

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Year: 2010

Publisher: Wiesbaden, Gabler

Series: Forum Dienstleistungsmanagement

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Cover von Verkaufsfaktor Kundennutzen

Verkaufsfaktor Kundennutzen

konkreten Bedarf ermitteln, aus Kundensicht argumentieren, maßgeschneiderte Lösungen präsentieren

Author: Sickel, Christian Search for this author more...

Year: 2010

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