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Cover von How to Measure Customer Satisfaction

How to Measure Customer Satisfaction

Author: Hill, Nigel; Brierley, John; MacDougall, Rob Search for this author more...

Year: 2003

Publisher: Hampshire, Gower

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Cover von Transform Customer Experience

Transform Customer Experience

how to achieve customer success and create exceptional CX

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Year: 2019

Publisher: Milton, Wiley

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Advances in Global Marketing

a research anthology

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Year: 2018

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Cover von Influencer Marketing

Influencer Marketing

building brand communities and engagement

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Year: 2021

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The customer-base audit

the first step on the journey to customer centricity

Author: Fader, Peter; Hardie, Bruce; Ross, Michael Search for this author more...

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Publisher: Philadelphia [Pennsylvania], Wharton School Press

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Consumers@work

zum neuen Verhältnis von Unternehmen und Usern im Web 2.0

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Cover von User Generated Branding

User Generated Branding

integrating user generated content into brand management

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Year: 2010

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Cover von Frugal Innovation

Frugal Innovation

how to do better with less

Author: Radjou, Navi; Prabhu, Jaideep Search for this author more...

Year: 2016

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Services Marketing

integrating customer focus across the firm

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Mapping Experiences

a guide to creating value through journeys, blueprints, and diagrams

Author: Kalbach, Jim Search for this author more...

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