Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention

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Year: 2000

Publisher: Berlin [u.a.], Springer

Media group: Book/Buch

Zusammenhänge zwischen Zufriedenheit und Bindung von Kunden und Mitarbeitern

Author: Grund, Michael A. Search for this author more...

Year: 1998

Publisher: Wiesbaden, Gabler

Series: Basler Schriften zum Marketing

Media group: Book/Buch

Author: Hill, Nigel; Brierley, John; MacDougall, Rob Search for this author more...

Year: 2003

Publisher: Hampshire, Gower

Media group: Book/Buch

auf dem Weg zum Klassiker ; [mehr Gewinn und Unternehmenswert durch motivierte Mitarbeiter und zufriedene Kunden]

Author: Morganski, Bernd Search for this author more...

Year: 2003

Publisher: München, Vahlen

Media group: Book/Buch

unlocking the mysteries of psychological wealth

Author: Diener, Ed; Biswas-Diener, Robert Search for this author more...

Year: 2008

Publisher: Malden, [Massachusetts] ; [u.a.], Blackwell Publishing

Media group: Book/Buch

a visionary new understanding of happiness and well-being

Author: Seligman, Martin E. P., 1942- Search for this author more...

Year: 2013

Publisher: New York, New York [u.a.], Atria

Media group: Book/Buch

how to reclaim your time and live a happier life

Author: Whillans, Ashley Search for this author more...

Year: 2020

Publisher: Boston, Mass., Harvard Business Review Press

Media group: Book/Buch

the neuroscience of helping your people love what they do

Author: Cable, Daniel M. Search for this author more...

Year: 2018

Publisher: Boston, Mass., Harvard Business Review Press

Media group: eBook/eResource

the power of purpose, hope, and friendship

Author: McKee, Annie Search for this author more...

Year: 2018

Publisher: Boston, Mass., Harvard Business Review Press

Media group: eBook/eResource

advancements in theory, modeling and empirical findings

Author: Peluso, Alessandro M. Search for this author more...

Year: 2011

Publisher: Bern [u.a.], Lang

Media group: Book/Buch