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Cover von Handbook of Service Marketing Research
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Year: 2014
Publisher: Cheltenham ; Northampton, Mass., Elgar
Media group: Book/Buch
Cover von Customer Equity Management
Author: Rust, Roland T.; Lemon, Katherine N.; Narayandas, Das Search for this author
Year: 2005
Publisher: Upper Saddle River, NJ, Prentice-Hall
Media group: Book/Buch
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