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Beschwerdemanagement

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Author: Search for this author Haas, Bernhard; Troschke, Bettina von
Statement of Responsibility: Bernhard Haas ; Bettina von Troschke
Year: [2010]
Publisher: Norderstedt, Books on Demand
Media group: Book/Buch
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Barcode: 01075014 Locations: 2.4.1 HAA Status: leaving

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Author: Search for this author Haas, Bernhard; Troschke, Bettina von
Statement of Responsibility: Bernhard Haas ; Bettina von Troschke
Year: [2010]
Publisher: Norderstedt, Books on Demand
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Classification: Search for this systematic 2.4.1
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ISBN: 978-3-8391-5584-4
Description: Orig.-Ausg. 2007, 180 S. : graph. Darst.
Tags: Complaint Management, Kundenbindung, Kundenzufriedenheit, Relationship Marketing, Total Quality Management, Beschwerdemanagement
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Media group: Book/Buch