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How to Measure Customer Satisfaction

Author: Search for this author Hill, Nigel; Brierley, John; MacDougall, Rob
Statement of Responsibility: Nigel Hill, John Brierley and Rob MacDougall
Year: 2003
Publisher: Hampshire, Gower
Media group: Book/Buch
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Barcode: 01121810 Locations: 2.4.4 HIL Status: available

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Author: Search for this author Hill, Nigel; Brierley, John; MacDougall, Rob
Statement of Responsibility: Nigel Hill, John Brierley and Rob MacDougall
Year: 2003
Publisher: Hampshire, Gower
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Classification: Search for this systematic 2.4.4
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ISBN: 978-0-566-08595-6
ISBN (2nd): 0-566-08595-X
Description: 2nd ed., VIII, 151 S. : Tab. u. graph. Darst.
Tags: Kundenzufriedenheit, Satisfaction, Messverfahren, Customer Behavior, Zufriedenheit, Customer Behaviour, Kundenverhalten
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Language: englisch
Media group: Book/Buch